Turn employee comments into themes leadership will act on
Engagement surveys, pulse checks and exit interviews produce hundreds of comments nobody has time to read. SurveyCat groups them into clear themes you approve, shows how they differ by department or tenure, and hands back a file you can report from. Then the comments are deleted.
No credit card · No subscription required · monthly plans from $100 · CSV, Excel, SPSS & Stata
The open-ended part is always the slow part
Hundreds of comments, one deadline
The scores are ready for leadership next week. The open-ended comments are still sitting in a spreadsheet, unread.
Themes that depend on who read them
When different people skim the comments, "workload" and "staffing" are separate themes one cycle and merged the next, so trends are hard to trust.
Comments are sensitive
Employee feedback shouldn't sit in yet another tool forever. You need it analyzed, then gone.
Upload, approve the categories, download
Pick the open-ended columns, let the AI suggest categories, edit them until they're right, then every response is coded. You get percentages, the option to check and recode, and your file back with a 0/1 column per category.
- "What is one thing that would make this a better place to work?"
- "Why did you give that eNPS score?"
- "What was the main reason you decided to leave?"
- "What should your manager start, stop or continue doing?"
- "Is there anything else you'd like leadership to know?"
The features that matter to you
Themes you approve
AI suggests themes from your comments. Rename, merge or add your own (your engagement drivers, for example) before a single comment is coded.
Break themes down by department, site or tenure
See which themes come up most in each group, on a base of people who answered, and export the table to Excel.
Included with Research Monthly and Research ProCheck the coding before you report
Comments the AI was unsure about are flagged. Recode one comment or a whole group in seconds, so the numbers you present are ones you've checked.
The same themes every cycle
Save this year's themes as a codebook and load them next year, so year-over-year comparisons line up.
Included with Research ProShort retention, no training
Uploads are deleted within 30 minutes and results within an hour. Comment text is never stored in our database or used to train AI.
Works with your survey tool's export
Upload the Excel or CSV export from Qualtrics, SurveyMonkey, Microsoft Forms, Google Forms or your engagement platform. You get the same file back with a 0/1 column per theme.
What most people like you choose
Running one or two big surveys a year? Credit packs never expire, so buy what this survey needs. If you run frequent pulses and want department breakdowns, a monthly plan works out cheaper.
Credit packs
From $25
850 credits for $25, up to 30,000 in the biggest pack. Credits never expire. No subscription.
Research Monthly
$200/month
10,000 monthly credits (2¢ per coded response), with AI category suggestions included.
- Crosstabs: break down categories by any column (region, age, NPS group…)
Everyone starts with 80 free credits. 1 credit = one classified response to one question. See all pricing →
Common questions
Is it safe to upload employee comments?
Uploads are deleted as soon as classification starts (or within 30 minutes), and results within an hour. Comment text is never stored in our database. To categorize comments, the text of the columns you select is sent to OpenAI's API, which doesn't use it for training. We recommend removing names or employee IDs you don't need before uploading. Need a data processing agreement? Email support@surveycat.ai.
Can I see themes by department or location?
Yes. Crosstabs on the results page (Research Monthly and Research Pro) break every theme down by any column in your file with a manageable number of groups. On any plan, the downloaded file has a 0/1 column per theme, so a pivot table in Excel gets you the same breakdown.
Can one comment fall into more than one theme?
Yes. A comment like "too much work and my manager never listens" can be coded as both Workload and Manager support. Each theme gets its own 0/1 column.
How long does it take?
Usually minutes for typical surveys, up to an hour for 5,000+ responses. It runs in the background, so you don't have to keep the page open.
More in the full FAQ.
Further reading
Try it on your own survey
Upload a file, approve the categories, and see your results in minutes. Your first 80 credits are free.
Start coding for free →